How to Use AI to Increase Business and Make Customers Happy

Opinions expressed by Entrepreneur contributors are their own. As the co-founder of NLX, a conversational Artificial Intelligence company, I have a people-focused/solution-oriented approach.There’s a tendency to glorify AI and make it sound like it’s going to take over the world.  NLX was born in 2018 with the mission of helping companies transform customer contact into personalized self-service.Along the way, I’ve learned that means to be a people-first leader, to always take the human approach with your products and customers.Here’s what