How Can AI Help Small Businesses? It’s A Matter of Trust, According to a New Report

AI’s impact on small businesses so far has been limited, with a June U.S. Census Bureau survey showing that only 5% of U.S. businesses are using the technology. Now, a new study from workplace messaging app Slack suggests that lack of trust in AI could be partly to blame.

Slack surveyed more than 10,000 people in the U.S., Australia, France, Germany, Japan, and the U.K. between March 6 and March 22 for its latest June Workforce Index report and found that almost all surveyed executives (96%) felt pressure to bring AI into their business.

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