How to Transform Your Business Operations Through Process Innovation

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Here, I am looking at innovation through the lens of process improvement. The value of most organizations is defined by their intellectual capital rather than their physical assets. The intellectual capital of your organization can be traced through the process maps that enable your business operations.

Process innovation is not achievable unless you already have distinct process maps in place. Without process maps consisting of predetermined procedures, it is impossible to discuss measurement and improvement in business operations.

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