Many Mobile Apps Aren’t Aging Gracefully — Here How to Keep Your Apps Up to Date

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I never considered the importance of app accessibility until I found myself struggling to zoom in on every app I was using. Whether I was reading the fine print in my banking app or verifying my identity for a flight, the lack of accessible design was a constant frustration.

This personal experience reassured me of the critical nature of user interface and user experience. I started investigating how we can improve our customers’ journeys during the identity verification process.

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