What is Jay Soloff’s Stock of the Week ???
Applying AI to their business products is where companies can gain an edge in the AI race. eGain (EGAN) is doing just that, and revitalizing its customer knowledge business in the process. Let’s take a look at this stock that just released its latest earnings.
Releasing earnings on Thursday, eGain (EGAN) appears to be in turnaround mode. According to CEO Ashu Roy, the company was seeing stalled deals in the first half of the year, but “we are now seeing many of those deals re-engaging and new RFPs launching with urgency and intent.”
EGAN provides a customer engagement platform that provides client agents with information at their fingertips when their customers contact them with issues.