Why Do Your Customers Really Buy from You?

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The following is a simple question for business owners. Why do your customers buy from you?

I told you the question was simple, but an accurate answer, on the other hand, can be far more complex and perhaps even elusive. To achieve long-term, sustainable success, your understanding of why your customers choose to do business with your company needs to be both correct and substantial.

Many business owners develop a customer value proposition (CVP) alongside their company mission and vision statements.

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