United Airlines Will Now Text Passengers Live Weather Maps During Delays

There can be few things as frustrating as when your flight gets delayed or canceled due to inclement weather either on your route or at your destination.

United Airlines is trying to increase transparency over weather-related flight disruptions with customers by starting to text customers links to live weather radar maps so that passengers can track weather patterns as their flights are rescheduled.

On Wednesday, the airline said it would be rolling out real-time weather maps as the first of its kind in the industry using gen AI tools in order to send the maps to the correct customers.

 » …